Effective Date: July 19, 2026
Welcome to the official e-commerce platform of GM HOME LIVING LTD, accessible at our official website www.gmhomeliving.com. Since day one, we’ve believed great home storage shouldn’t just hide clutter—it should fit how you actually live. We started after growing frustrated with flimsy organizers that wasted space, broke fast, or looked totally out of place in small apartments, and every part of our online shopping experience is built around this core founding principle, from our New Smart Storage Finds to our Top Home Storage Picks that help you transform every messy corner of your home with our clever, space-saving small storage tools today, to elevate your lifestyle.
These Terms of Service (hereinafter referred to as “Terms”) constitute a legally binding agreement between you, the website visitor, registered user or customer, and GM HOME LIVING LTD, a limited liability company registered in Wales, UK, with our registered office address at Companies House Default Address, CF14 8LH, Wales, UK. These Terms govern all your access to and use of our website, all services we provide, all orders you place for our home storage products, and all interactions you have with our brand. By browsing our site, creating an account, submitting an order, or using any of our platform features, you confirm that you have read, understood, and agreed to be bound by every clause laid out in these Terms. If you do not agree with any part of these Terms, you are not permitted to access or use our website, purchase any of our products, or use any of our related services.
1. Eligibility for Use
To use our website and complete purchases on www.gmhomeliving.com, you must meet the following eligibility requirements at all times:
- You are at least 18 years of age, or the age of majority in your local jurisdiction, which grants you full legal capacity to enter into a binding contract with our company. If you are under the age of 18, you may only browse our website with the supervision and explicit consent of a parent or legal guardian, who will take full responsibility for all your activities on our platform.
- You are not a person who has previously been suspended, restricted or permanently banned from using our website, for violations of these Terms, fraud, or any other improper activity that harms the interests of GM HOME LIVING LTD or other customers on our platform.
- You are not located in, or a resident of, any region that is subject to comprehensive trade sanctions under UK law, EU law, or other applicable international regulations, where accessing or using our e-commerce services is prohibited.
By creating an account on our website, you confirm that all registration information you submit, including your full name, valid email address, contact phone number and delivery address, is true, accurate, up-to-date and complete. You agree to update your account information promptly if any of these details change later, to ensure we can always contact you smoothly and process your orders correctly. We reserve the right to reject account registrations, suspend existing accounts, or cancel placed orders at any time, if we have reasonable grounds to believe your provided information is false, incomplete, or violates these eligibility rules.
2. Intellectual Property Rights
All content published on www.gmhomeliving.com, including but not limited to all text descriptions of our home storage products, original brand copy that states our founding story, high-resolution product photos, custom design renderings of our clever space-saving organizers, website interface layout, original graphic design elements, brand logos including the GM HOME LIVING LTD logo, all video demonstration content for product assembly, and all original website code, is the exclusive intellectual property of GM HOME LIVING LTD, or is licensed to us for legal, exclusive use.
These intellectual property rights are protected by UK Copyright, Designs and Patents Act 1988, international copyright treaties, and other applicable intellectual property laws across the world. You may not reproduce, copy, modify, distribute, publicly display, repost on third-party platforms, or use any of our protected intellectual property content for any commercial purpose without our prior written, explicit permission. It is strictly prohibited to scrape our website product data, steal our original product photos for sale on other e-commerce platforms, or create counterfeit, knockoff storage products that copy our unique design features, for personal profit. Any unauthorized use of our intellectual property will constitute a serious violation of these Terms, and we reserve the right to pursue full legal compensation and take appropriate legal action against anyone who infringes on our rights, to the maximum extent permitted by local laws.
3. Product Information and Ordering Rules
We make every effort to ensure that all product descriptions, size specifications, color displays, functional introductions, and price information published on www.gmhomeliving.com are as accurate and clear as possible. However, minor color differences may appear between the actual product you receive and the screen display on your device, due to different monitor calibration settings, and such tiny differences do not qualify as confirmed product quality defects. We reserve the right to modify, update, or discontinue any of our home storage products, adjust product prices, or limit the available stock of limited-edition New Smart Storage Finds at any time, without prior individual notification to customers, as long as such adjustments are posted publicly on our website.
When you place an order on our website, you confirm that you are placing a legal, non-fraudulent order for personal, non-commercial use of our home storage tools. The following order-related rules apply to all transactions:
- After you submit an order and complete the corresponding payment, we will send you an automatic order confirmation email to your registered email address, to confirm we have received your order request. This confirmation email does not mean our formal acceptance of your order—our formal acceptance of the contract is only confirmed when we dispatch your ordered storage product from our warehouse, and send you the dispatch notification email with your tracking number.
- We reserve the right to cancel any order at our sole discretion, under reasonable circumstances, including but not limited to: the listed product price on our website has an obvious clerical error far below the normal market value we intended to set; we find the order is submitted by a fraudulent payment method; the recipient address we received is identified as a high-risk undeliverable area; or the ordered product is out of stock due to unforeseen supply chain issues. If we cancel a confirmed paid order, we will issue a full refund of the amount you paid, back to your original payment method, within 3 working days, and notify you with a clear explanation for the cancellation via email.
- You are not permitted to purchase our Top Home Storage Picks or any other products in bulk for resale purposes on third-party platforms, without signing an official wholesale distribution agreement with our team in advance. If we detect abnormal bulk orders that show clear resale intent, we have the right to restrict the quantity of products you can purchase, or cancel such orders directly.
4. Payment Terms
All product prices displayed on our website are denominated in British Pounds (GBP), unless explicitly marked otherwise on a specific product page, and all prices exclude applicable local value-added tax (VAT) or import duties that may be charged based on your delivery location. You can complete the payment for your order through all the authorized, secure payment methods we support on our checkout page, including major credit cards, debit cards, and trusted third-party digital payment platforms. By submitting payment for your order, you confirm that you are the legal, authorized holder of the payment account or card you use to complete the transaction.
We use industry-standard SSL encryption technology to protect all your payment information during the transaction process, and we will never store your full sensitive payment card details on our internal servers after your order is completed. If there is any unauthorized deduction or abnormal transaction related to your order, you can contact our support team immediately via our official contact email boloomz@gmhomeliving.com, and we will help you verify the transaction record and coordinate with your payment service provider to resolve the issue as quickly as possible.
5. User Conduct and Prohibited Activities
When you access and use www.gmhomeliving.com, you agree that you will not carry out any of the following prohibited activities at any time:
- Hack into our website server, obtain unauthorized access to other users’ personal account information, or disrupt the normal operation of our website system through malicious code, distributed denial of service (DDoS) attacks, or other technical means
- Submit any false, harmful, illegal, or offensive content to our website comment section, review area, or customer support chat system, including hate speech, scam information, or pornographic content
- Impersonate any other person, user, employee of GM HOME LIVING LTD, or third-party entity, to fraudulently obtain other people’s personal information or unauthorized order privileges
- Manipulate our website rating system by leaving fake paid positive reviews for our products, or maliciously submitting fake negative reviews to damage our brand reputation for improper benefits
- Bypass any access restriction measures we set on our website, or use automated programs, crawlers, scrapers to extract large volumes of our website data without our written permission
If we determine that you have carried out any of the prohibited activities listed above, we reserve the right to take immediate remedial measures, including temporarily restricting your access to our website, permanently suspending your user account, canceling all your unfulfilled unpaid orders, and retaining the right to pursue legal remedies if your actions cause measurable losses to our company.
6. Limitation of Liability
To the maximum extent permitted by applicable UK laws, GM HOME LIVING LTD, our directors, employees, logistics partners, and authorized agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website, your purchase of our storage products, or any related services, including but not limited to lost profits, lost data, or losses caused by force majeure events. Our total aggregate liability for any and all claims related to your order or your use of our website will never exceed the total actual amount you paid to us for the specific order that gives rise to the claim.
We do not make any implicit or explicit warranties, beyond the clear product warranty clauses we publish for our home storage tools. We do not guarantee that our website will operate 100% uninterrupted at all times, and temporary downtime caused by system maintenance, server upgrades, or unexpected technical faults will not be deemed as a breach of these Terms.
7. Modifications to Terms of Service
We reserve the right to update, adjust, or modify these Terms of Service at any time, to adapt to new business operation needs, new legal regulatory requirements, or changes to our website service features. When we make material changes to these Terms, we will update the “Effective Date” marked at the top of this page, and post a prominent, noticeable notification on the homepage of www.gmhomeliving.com to inform all visiting users. If you continue to browse our website, place new orders or use our services after the updated Terms go into effect, this behavior will be regarded as your full acceptance of the modified new Terms.
8. Governing Law and Dispute Resolution
These Terms of Service are governed, interpreted, and enforced in accordance with the laws of England and Wales, United Kingdom. Any disputes, controversies or claims arising out of or related to these Terms, your use of our website, or your purchased orders of our home storage products, will first be resolved through friendly, good-faith negotiation between you and our GM HOME LIVING LTD support team.
If the dispute cannot be resolved amicably through negotiation within 30 days after one party submits the formal dispute notice, both parties agree that the non-exclusive jurisdiction of the courts located in Wales, UK will apply to the resolution of the dispute. You can also choose to use the UK online dispute resolution (ODR) platform to submit your complaint, if you are not satisfied with our initial negotiation response.
9. Contact Information
If you have any questions, queries or requests related to any clause of these Terms of Service, you can contact our official customer service team through the following authorized channels at any time, and we will respond to you within 24 working hours:
- Company Name: GM HOME LIVING LTD
- Registered Address: Companies House Default Address, CF14 8LH, Wales, UK
- Contact Email: boloomz@gmhomeliving.com
- Contact Phone: +44 29 2016 4022
- Official Website: www.gmhomeliving.com
These Terms of Service constitute the full, complete agreement between you and GM HOME LIVING LTD concerning your use of our website and e-commerce services, and replace all prior verbal or written informal agreements, communications or understandings between both parties. No failure by our company to enforce any right or clause laid out in these Terms will constitute a permanent waiver of that right, and will not affect our right to enforce that clause at a later date.